Privacy policy
Welcome to our website at freelanceclinical.com. We appreciate your interest in our services and company.
We take the protection of your Personal Information very seriously and process your data in accordance with Australia's Privacy Act ("PA"), the Australian Privacy Principles ("APPA") and the EU's General Data Protection Regulation ("GDPR").
With the help of this Privacy Policy, we inform you comprehensively about the processing of your Personal Information by us and the rights to which you are entitled.
Personal Information is Information that allows a natural person to be identified. This includes your name, date of birth, address, telephone number, email address, and IP address. Anonymous data only exists if no personal reference to the user can be made.
The APP entity and the data controller
In accordance with the PA and the GDPR, the person responsible for processing Personal Information is:
Freelance Clinical Pty Ltd
Suite 2, Level 1, 9-11 Grosvenor Street
Neutral Bay
NSW 2089, Australia
ABN 12 671 763 643
If you have any questions about processing your Personal Information, please get in touch with us using data.privacy@freelanceclinical.com or write to us at the above address.
The legal bases for processing
All Personal Information we obtain from you via the website will be processed for the purposes described in more detail below. This is done within the PA and the GDPR framework or with your consent. In particular, we process Personal Information only when processing is permitted and if:
you have given your consent,
the data is necessary for the fulfillment of contract / pre-contractual measures,
the data is required for the fulfilment of a legal obligation or
the data is needed to protect our company's legitimate interests, provided that your interests are not overridden.
Purpose of the processing
The Purpose of processing personal Information are:
provide the purpose of the website, its functions, and contents;
responding to contact requests and communicating with users;
security measures;
provision of our contractual services; and
reach measurement/marketing.
General principles
a) Security
Our website uses SSL or TLS encryption to ensure data processing security and protect the transmission of confidential content, such as orders, login data, or contact requests you send us.
You can recognize an encrypted connection if your browser's address line contains an "https://" instead of an "http://" and has a lock symbol. If SSL or TLS encryption is activated, third parties cannot read the data you transmit to us.
We have also implemented numerous security measures ("technical and organizational measures") to ensure the complete protection of Personal Information processed through this website. Further, internet-based data transmissions can always have security gaps, so absolute protection cannot be guaranteed. Databases or data sets that include Personal Information may be breached inadvertently or through wrongful intrusion.
Upon becoming aware of a data breach, we will notify all affected individuals whose Personal Information may have been compromised. The notice will be accompanied by a description of the action being taken to reconcile any damage as a result of the data breach. Notices will be provided as expeditiously as possible after the breach is discovered.
b) Retention and storage
We will retain your Personal Information as necessary in connection with the purposes described in this Privacy Policy and by Australia's Statutory Retention Periods and other applicable laws for up to 7 years.
c) Minors
Persons under the age of 16 should not transmit any Personal Information to us without the consent of their parents or legal guardians. We do not request Personal Information from minors and children and do not knowingly collect such data or pass it on to third parties.
d) Automated decision-making
Automated decision-making, including profiling, does not take place.
e) Do not sell
We do not sell your Personal Information.
f) Special category data
Unless specific consent is required, we do not process Special Category Data for a particular service.
g) Social media
We are present on social media based on our legitimate interests. If you contact us via social media platforms, we and the relevant social media platform are jointly responsible for processing your data and entering it into a so-called joint controller agreement. The legal basis for using the relevant social media platform is our legitimate interest, your consent, or, in the case of a (pre) contractual relationship with us, initiating a contractual service, if any.
h) International transfer
In the course of our business and website operations, we process data, and this data is generally transferred to and processed at our Headquarters in Australia and stored on our own server. In certain circumstances, we might need to transfer your Personal Information to destinations outside Australia. If this is the case, we will make contractual arrangements regarding such transfers and take all reasonable technical and organizational measures to protect the Personal Information we transfer.
i) Sharing and disclosure
We will not disclose or otherwise distribute your Personal Information to third parties unless this is a) necessary for the performance of our services, b) you have consented to the disclosure, for example, if you send someone a personal message along with an order, c) or if we are legally obliged to do so, e.g., by court order or if this is necessary to support criminal or legal investigations or other legal investigations or proceedings or to fulfill our legitimate interests.
In addition, we share:
i. Candidate data
We will share your personal information with different recipients for various reasons. First and foremost, we will share your Information with potential employers to increase your chances of getting the job you want. Unless you have indicated otherwise, we will also share your Information with related third parties if we believe this will help us provide you the best service and maximize your chances of getting the job you want.
ii. Client data
We share your data primarily to ensure that we can provide you with access to an appropriate pool of Candidates to provide (or assist another organization in providing) services to you and/or to your employees if requested. Unless you have indicated otherwise, we will share your information with related third parties to better achieve this objective.
Processing of personal information by us
a) Log files
Each time a user accesses our website, and each time a file is retrieved, data about this process is temporarily processed in a log file. In detail, the following data is stored for each access/retrieval: a) the Date and time of the retrieval (time stamp), as well as the IP address of the accessing device or server; b) request details and destination address (protocol version, HTTP method, referrer, User Agent string), c) name of the retrieved file and transferred data volume (requested URL incl. query string, size in bytes) and d) Message as to whether the retrieval was successful (HTTP status code).
Based on our legitimate interest in a secure website, we store this data to protect against attacks for up to 7 days beyond the time of your visit. This data is analyzed and required for legal and criminal prosecution in the event of attacks on communications technology. The data is deleted as soon as it is no longer required for the performance of tasks.
b) Hosting
To provide our platform, we use the cloud services of Zyro.com, a service operated by Hostinger International Ltd., who process all data in connection with the operation of our services on our behalf on our designated VPS server. The legal basis for the data processing is our legitimate interest in providing our services.
c) Cookies
We use so-called cookies on our website. Cookies are small text files stored on your respective devices (PC, smartphone, tablet, etc.) and saved by your browser. We may use temporary and permanent cookies and will explain this in our Cookie Policy. The legal basis for the use of cookies is your consent and our legitimate interest.
d) Contacting us
Personal Information is processed depending on the contact method. In addition to your name and email address, IP address, or telephone number, we usually collect the context of your message, which may also include certain Personal Information. The Personal Information collected when contacting us is processed to deal with your request, and the legal basis of our address takes place exclusively in the context of law enforcement and security measures in compliance with our legal requirements.
e) Data processing in the context of providing our services
Protecting your personal information is critical to the performance of our services. Therefore, we want to process as much personal information as possible; we rely on certain tonal information to fulfill our contractual obligations to you or to carry out pre-contractual measures and in the context of administrative ta as the organ of the organization news and compliance with legal obligations, such as archiving.
In addition, we process:
i. Candidate data
We need to process certain Information about you to provide optimal, tailored job and freelance opportunities. We only ask for information that we believe will help us serve you better, such as your name, age, contact details, education details, employment history, emergency contacts, residency status, and financial information. Where appropriate and permitted by laws and regulations, we will also collect information about your health, diversity information, or any criminal record details. Those and other relevant data are typically collected using our Job Seeker/Freelancer Registration Forms by Jotform Inc. You may also optionally sign up for our newsletter. The processing is exclusively based on your consent, which can be revoked at any time. The data you enter in the form will remain with us until you request us to delete it or withdraw your consent to store it or the data's purpose no longer applies. MandatPurposeal provisions - in particular retention periods - remain unaffected.
ii. Client data
If you are a client, we may need to collect and use Information about you or individuals within your organization to provide or offer services to you, such as searching for Candidates who are a good match for you or providing a managed service provider program to you (or assisting another organization to do so), giving recruitment process outsourcing services to you (or assisting another organization to do so), and/or notifying you of content published by us that is likely to be essential and valuable to you.
In all cases, the legal basis for the data processing is the fulfillment of our contractual obligations and, in individual cases, the fulfillment of our legal obligations and your consent.
Some of the Personal Information you provide may be considered "special" or "sensitive," such as your racial or ethnic origins, sexual orientation, and religious beliefs. By providing this data, you consent to our processing of that data.
Where any Personal Information relates to a third party, you represent and warrant that it is up-to-date, complete, and accurate and that you have obtained the third party's prior consent for our collection, use, and disclosure of their Personal Information for the Purposes. You agree that you shall promptly provide us with written evidence of such consent upon demand by us.
You may withdraw your consent and request us to stop using and/or disclosing your Personal Information for any or all of the Purposes by submitting your request.
Your rights and privileges
a Privacy rights
Under the Privacy Act, you can exercise the following rights:
Right to Information about the Personal Information concerned.
Right to rectification of inaccurate Personal Information.
Right to erasure of Personal Information.
Right to restriction of processing.
Right to object to processing.
Right to object at any time to processing your Personal Information for advertising and data analysis.
Right to withdraw consent if you have permitted us to process your data.
Under the GDPR, you can exercise the following rights:
Right to Information
Right to rectification
Right to object to processing
Right to deletion
Right to data portability
Right of objection
Right to withdraw consent
Right to complain to a supervisory authority
Right not to be subject to a decision based solely on automated processing.
If you have any questions about the nature of the Personal Information we hold about you, or if you wish to request the erasure or rectification of Personal Information we hold about you, or to exercise any of your other rights as a data subject, please get in touch with us.
b) Updating your Information
If you believe that the Information we hold about you is inaccurate or that we are no longer entitled to use it and want to request its rectification, deletion, or object to its processing, please do so by contacting us.
c) Withdrawing your consent
You can revoke your consent at any time by contacting us. The legality of the data processing carried out until the revocation remains unaffected by the revocation.
d) Access request
You may write to us if you wish to make a Data Subject Access Request. We will respond to requests regarding access and correction as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time we will be able to respond to your request.
Suppose we cannot provide you with any personal information or make the correction you requested. In that case, we shall generally inform you why we cannot do so (except where we are not required to do so under the respective legal regulations mentioned above).
e) Complaint to a supervisory authority
You have the right to complain about our processing of Personal Information to a supervisory authority responsible for data protection. The competent data protection authority in Australia is The Office of the Australian Information Commissioner, GPO Box 5288 Sydney, NSW 2001, www.oaic.gov.au
Changes and questions
We may update this Privacy Policy from time to time. Suppose we change this Privacy Policy or materially change our use of your Personal Information. In that case, we will revise the Privacy Policy accordingly and change the effective date at the end of this section.
We encourage you to periodically review this Privacy Policy to learn how we use and protect your Personal Information. If you want to contact us regarding our privacy practices, please use data.privacy@freelanceclinical.com or email us at the above address.
Updated Date: 02 February 2024